![]() ![]() This means you remove your Firefox program files and then reinstall Firefox. If that doesn't work, it may be that some files have been left behind, so try performing a ''Clean reinstall''. Please report back to say if this helped you! These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. WARNING: Do not use a third party uninstaller as part of this process. More information about reinstalling Firefox can be found here.
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